Help & FAQ

Quick answers for families and sitters. Still stuck? There's a πŸ’¬ feedback button on every page.

πŸ‘¨β€πŸ‘©β€πŸ‘§ For families 🧸 For babysitters
πŸ‘¨β€πŸ‘©β€πŸ‘§ For families
Do I need an account to find a sitter?

No. You can browse sitters and book one without an account. A free family account just lets you save favorite sitters, get reminders, and keep track of what you owe β€” all in one place.

How do I find a sitter?

Tap πŸ”Ž Find a sitter at the top of the site to browse the directory and search by town or ZIP. Or, if a sitter shared her personal link with you, just open that.

How do I book?

On a sitter's page, pick a date and time, fill in your details, and hit Send Booking Request. You'll get a confirmation by email right away.

How do I pay?

You pay your sitter directly β€” by Venmo or cash. SitterLink never handles the money. If your sitter added a Venmo handle, you'll see a Pay button after your session.

How do I cancel or reschedule?

Use the Cancel or reschedule link in your confirmation email, or the Cancel / Reschedule button on the sitter's page. It's free with 48+ hours' notice; a $10 fee may apply within 48 hours (set by the sitter).

Is SitterLink safe?

SitterLink is a scheduling and booking tool β€” not an agency. We don't run background checks, so always meet and vet a sitter yourself before leaving your children in their care. See our Safety & Terms page.

What does it cost?

Free while we're in beta. Later, a family account will be an optional $25/year β€” and you'll always be able to book without one.

🧸 For babysitters
How do I get started?

Three steps: sign up, set your availability, and share your link. Families book your open times and you get a confirmation.

How do I set my availability?

Open your admin panel (log in, or tap your name at the top of your own page), then tap the days and times you're free. You can block off days you're busy too.

How do I share my page?

Your page lives at sitterlink.co/yourname. Share that link with families β€” text it, email it, put it in your bio. Anyone with the link can book your open times.

How do families book me?

They pick an open time on your page and send a request. You get an email, and it shows up in your admin panel's Bookings automatically.

How do I get paid?

Families pay you directly (Venmo or cash). Mark each session paid in your admin's Earnings section so you can keep track. You keep 100% of what you earn.

How do I get into my admin panel?

Log in at sitterlink.co/login, or tap your name at the top of your own page and enter your password.

Can families find me in the directory?

Yes β€” turn on list me in the directory in your profile, and you'll appear under "πŸ”Ž Find a sitter" for families browsing your area.

What does it cost?

Free while we're in beta. Later, $15/year β€” and you keep 100% of what you earn, with no agency fees or commissions.

Can't find your answer? Tap the πŸ’¬ feedback button on any page, or email [email protected].

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